Privacy Policy
Last Updated: May 2026
Who We Are
This Privacy Policy applies to The Forgotten Nightmare website and related applications, including desktop, mobile, and television platform versions of The Forgotten Nightmare game.
Our website address is: https://theforgottennightmare.com
The Forgotten Nightmare is operated by Chris Radford, a sole proprietor based in Ontario, Canada.
Contact Information
If you have any questions, privacy concerns, or requests regarding your personal information, you may contact us at:
chris@theforgottennightmare.com
or through the contact form available on our website.
Information We Collect
Contact Forms and Email Communication
When you voluntarily contact us through our website contact form or through contact options provided within The Forgotten Nightmare game, we may collect:
- Your name
- Your email address
- The contents of your message
We collect this information solely for the purpose of responding to your inquiry, support request, feedback, or other communication you initiate.
We do not use this information for advertising, newsletters, or marketing unless you explicitly request ongoing communication.
Website Usage Information
Our website may collect limited non-personal usage information through basic WordPress or hosting platform functionality. This information may include:
- Pages visited
- General traffic statistics
- Referring websites
- Approximate regional or country-level location information
- Browser or device type
This information is aggregated and is not used to personally identify visitors.
We do not use advertising trackers, behavioral profiling, or cross-site tracking technologies.
Cookies
We use only cookies necessary for basic website operation, functionality, and security.
These may include temporary cookies used by WordPress to:
- Verify browser compatibility
- Support website functionality
- Help maintain website security
These cookies do not contain personal information and are typically removed automatically when your browser session ends.
We do not use advertising cookies or third-party tracking cookies.
Game Applications and Platform Versions
The Forgotten Nightmare applications, including versions distributed through platforms such as Steam, Apple App Store, Google Play, Microsoft Store, itch.io, or similar services:
- Do not require user accounts
- Do not include advertising
- Do not sell personal information
- Do not track users across third-party apps or websites
- Do not collect precise location information
- Do not access contacts, microphone, camera, or photo libraries unless explicitly stated otherwise
Game save data and settings may be stored locally on your device to preserve gameplay progress and preferences. This information remains on your device unless platform-level cloud synchronization features are enabled by the platform provider.
Third-Party Platforms and Services
The Forgotten Nightmare may be distributed through third-party storefronts and platforms, including:
- Steam
- Apple App Store
- Google Play
- Microsoft Store
- itch.io
- Facebook pages or store listings
These third-party services may independently collect analytics, diagnostic, purchase, or account-related information according to their own privacy policies.
We do not control the privacy practices of these third-party services.
Please review the applicable privacy policies of those providers for additional information.
How We Use Information
Any information collected is used only for legitimate operational purposes, including:
- Responding to inquiries or support requests
- Maintaining website functionality and security
- Understanding general website traffic trends
- Improving the user experience of our website or applications
We do not:
- Sell personal information
- Share personal information with advertisers
- Use personal information for unsolicited marketing
- Build advertising profiles
- Use invasive tracking technologies
Data Retention
Contact form submissions and related communications are retained only as long as reasonably necessary to:
- Respond to inquiries
- Maintain business records
- Address support or legal obligations
You may request deletion of your personal information at any time, subject to any legal obligations requiring retention.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for communication
- Request an exported copy of your personal information
- Lodge a complaint with an applicable privacy authority
To exercise any of these rights, please contact us using the contact information above.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Forgotten Nightmare is not directed toward children under the age required by applicable privacy laws in their jurisdiction without parental consent.
We do not knowingly collect personal information from children through our website or applications.
International Users
If you access our website or applications from outside Canada, you understand that your information may be processed and stored in Canada or in jurisdictions where our service providers operate.
GDPR and Applicable Privacy Laws
We aim to comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact
For privacy-related questions or requests, please contact:
chris@theforgottennightmare.com
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Last Updated” date at the top of this policy.